The Presidio Trust is seeking a Human Resources Specialist (aka Employee Support Services Specialist) to join our Employee Support Services Office in the People Division in the Presidio. Once an Army Base, the Presidio of San Francisco is now a new kind of national park. The Employee Support Services Team is small and highly productive – every member is highly valued. The team provides human resources services for about 350 employees in professional, administrative, technical, clerical, and trades occupations. Approximately one-half of the work force is included in a bargaining unit, and the entire workforce serves under an Administratively Determined (AD) pay plan. Although the Presidio Trust is a Federal agency, it is authorized under Section 103(c)(7) of the Presidio Trust Act to appoint and fix the compensation and duties and terminate employees without regard to title 5 of the United States Code or other laws related to the appointment, compensation or termination of Federal employees. The significant agency flexibilities provided by this Section are far-reaching and provide an HR professional with a work environment that is both stimulating and challenging.
Our ideal candidate is an experienced and highly productive employee support or human resources professional. You are a key member of our team, and will interact closely with various internal teams and departments of the Trust, as well as the general public and stakeholders, in furthering the Trust's mission. You have excellent collaboration and communication skills, are focused and calm under pressure, and are capable of supporting and working constructively with a team of professionals.
Applications received by March 4, 2019 will receive first consideration. We are planning to hold three rounds of phone and in-person interviews beginning the week of March 11th, make a job offer before the end of March, and set a work start date in April 2019.
- Serve as the Office of Workers' Compensation Program (OWCP) program coordinator and inform injured workers of their responsibilities and provide proper forms and procedures for filing claims. Facilitate return to work.
- Administer the Leave Share program, advising employees on eligibility, procedures, and medical requirements.
- Serve as an expert Federal Personnel and Payroll System (FPPS) System Administrator, a technical support specialist, and a liaison with the Interior Business Center (IBC). Troubleshoot with IBC specialists and Presidio Trust IT staff as needed, and liaison with IBC to coordinate system-related Change Requests.
- Serve as the Trust's backup system administrator of Quicktime. Coordinate Quicktime training for employees, supervisors, managers, timekeepers, and HR staff. Set up employee profiles, user IDs, and passwords. Oversee the day-to-day use of Quicktime.
- Coordinate data research in HR systems and provide reports/data to Business and Financial Management staff and/or auditors upon request.
- Coordinate appropriate Oracle and/or Yardi reconciliation.
- Serve as an expert and system administrator of our electronic-Official-Personnel-Folders (eOPFs). Coordinate eOPF training for employees, supervisors, managers, timekeepers, and HR staff. Set up employee profiles, user IDs, and passwords.
- Apply established HR data standards, data contained in HR information systems, and established information technology principles to assure that all Trust HR data needs are met. Integrate, retrieve, and provide HR reports. Train users on the established practices and uses of the systems.
- Make recommendations to management on changes necessary to appropriately modify HR transaction processing.
- Serve as an advisor on FPPS employee set-up and payroll functions. Perform and direct others to perform all set-up and payroll transactions that occur at the Trust, from the simplest to the most complex. Resolve the full range of processing problems to provide accurate and timely transaction processing on both the personnel and payroll sides of the system.
- Train timekeepers concerning rules and regulations for complete and accurate timekeeping. Assist as needed to address timekeeping and pay issues.
- Transfer HR records to the Office of Personnel Management (OPM) in accordance with guidelines.
- At least 5 years of Federal service in a variety of human resources specialties, including but not limited to injured workers' programs, payroll, personnel processing, recruiting, HR information systems, and related HR specialty areas.
- Ability to acquire a thorough understanding of the flexibilities and implications of Section 103(c)(7) of The Presidio Trust Act.
- Ability to define problems, identify relationships, evaluate and assess impacts, and arrive at conclusions when carrying out special studies or projects, or when drafting guidelines or advisory memoranda covering complex or highly sensitive topics.
- Ability to articulate, interpret, and clearly explain in writing complex issues and findings using substantial analysis to provide convincing evidence or critical information.
- Ability to rapidly and thoroughly research novel problems and issues where there are conflicting requirements, guidelines are scarce or of limited use, and case law is vague.
- Skill in data mining, reporting, and tracking.
- Federal experience in other HR specialties desired, for example classification, staffing, benefits, and employee/labor relations.
- Optimistic and positive attitude with a demonstrated deep commitment to exceptional customer service.
- Bright, confident, and enthusiastic demeanor with passion for parks; desire to work for the Trust.
- Familiarity with FPPS and Quicktime.
The Presidio Trust has identified this position as subject to an employment background investigation which shall consist of a review of applicable county, state and Federal criminal and civil records, state bankruptcy indexes and a credit report. An individual's granting of a background investigation and resulting report is voluntary. However, employment in this sensitive position is contingent upon the successful completion of an employment background investigation. The Presidio Trust may refuse to hire an individual, may rescind an offer of employment to an individual, or may review and terminate the employment of a current employee not successfully completing the background investigation.
About Presidio Trust Employee Support Services
The Presidio Trust Employee Support Services office is leading some exciting organizational changes. We are about to implement an improved compensation system and additional automation in some of our core employee support services processes. We recently implemented an automated injured workers management system, and we are looking towards our next improvements to better serve Presidio Trust supervisors, managers and employees.