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Community Partnerships Manager

The Presidio Trust is seeking a Community Partnerships Manager to join the Visitor Engagement Department.  The Presidio of San Francisco, formerly a 1,491-acre Army post, is now a new kind of national park with a richly layered history; natural landscapes with wildlife and native plants; historic former military homes and buildings animated by 3,000 residents and 200 organizations; and some of the most iconic views of the San Francisco Bay. The park offers a welcoming mix of visitor experiences, including museums, art, archaeological sites, a panoramic network of trails, and diverse recreation opportunities. The Visitor Engagement Department provides welcoming and meaningful opportunities for all to enjoy their national park.


The Community Partnerships Manager leads a newly formed team of dedicated professionals focused on partnering with others to build and sustain an inclusive Presidio that is welcoming to all. The team concentrates on communities that have been historically underrepresented in national parks, including people of low to middle income, people of color, and people with disabilities. The team focuses on strategies and tactics that facilitate community access and enjoyment of the Presidio's open spaces; and support the development of the Presidio as an inclusive and relevant park by removing tangible and intangible barriers. 


Our ideal candidate is a natural collaborator with excellent communication skills. They are an adroit leader who builds trust, engages others, and forges and maintains a high functioning team.  They are strategic and can adeptly navigate through ambiguity to provide clarity and direction, always mindful of the agency mission and charter of the team. They encourage and promote principles of diversity, relevancy, equity and inclusion as an integral part of their work. To be successful in this role, high emotional intelligence is of equal import to strategic thinking.


Applications received by January 4, 2020 will receive first consideration. We are planning to hold the first round of interviews beginning the week of January 18, 2021.  Please include a resume and cover letter that addresses: 1) why you are interested in the position, and 2) how your unique skills and experience align to the requirements of the job. Your cover letter is an important part of the initial screening process.


  • Primary areas of responsibility include Strategy & Collaboration (40%), Team Leadership (35%) and Staff Development & Management (25%).
  • Oversees the strategic focus and ongoing alignment of the newly emerging Community Partnership team efforts with the agency's goals.
  • Stewards the development of a network of local community-based organizations, government agencies and other strategic partners to ensure the Presidio serves as a platform for community use and benefit.
  • Directs and ensures proactive collaboration, alignment and support with other Trust teams engaged in audience development and visitor-facing activities. In this capacity, serves as a liaison with counterparts within the Visitor Engagement Department, other Trust Divisions and partner organizations including the Golden Gate National Parks Conservancy and National Park Service.
  • Actively fosters an environment that embraces the principles of equity, inclusion, relevancy, access, and diversity. 
  • Builds and maintains a high functioning, thriving team that operates with a shared understanding of common goals and clarity of purpose. 
  • Communicates the work of the team in an effective, compelling and consistent manner internally and externally.
  • Uses qualitative and quantitative data, staff expertise, a cost-benefit framework, and relevant social research to guide decision-making.
  • Leads team to develop and implement new systems, processes and tools where needed to bring more efficiency and value to the work.
  • Oversees the administrative and operational functions of the team, and other duties as assigned.

Supervisory Responsibilities

  • Directly supervises team of 4 fulltime professionals. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. 
  • Responsibilities include providing feedback and guiding professional development of individual staff members; planning, assigning, and directing work; appraising performance; authorizing time off; addressing complaints and resolving problems; and as needed, interviewing, hiring, and training new employees;

Required Qualifications

  • Bachelor's degree from an accredited university in relevant field.
  • 10+ years of relevant professional experience, including at least 5 years of supervisory experience.
  • Knowledge of community outreach and engagement in diverse communities including multiple generations (seniors, youth, families, working adults), people of varying abilities, people from diverse ethnic and racial communities and socioeconomic strata
  • Demonstrated experience in applying cultural relevancy, diversity, equity and inclusive practices into their teamwork and leadership approach. 
  • Excellent people management, teambuilding, and leadership skills.
  • Exceptional verbal and written communication.
  • Strong problem-solving, analytical, and decision-making abilities, including the demonstrated experience using data (qualitative and quantitative) to inform practices.
  • Excellent collaborator with consistent follow-through.
  • Customer-oriented team player who embraces challenges and flexibility and ability to work through ambiguity and emerging conditions.
  • Strong facilitation, training, and coaching skills.
  • Good interpersonal and organizational skills, strong work ethic, and high emotional intelligence.
  • Demonstrated ability to maintain effective working relationships with individuals and groups.

Desired Qualifications

  • Passion for parks; strong desire to work for the Presidio and serving its diverse communities
  • Multilingual skills
  • Community-based connections in the San Francisco and greater Bay Area
  • Experience in government, non-profit and/or cross-sector industries


About the Visitor Engagement Team

The Visitor Engagement Team is dedicated to welcoming people of all ages, backgrounds and abilities to enjoy with their national park. They encourage and facilitate access through three key functions: Visitor Services (including permitted recreational events and activities), Community Partnerships (encouraging community access and support of an inclusive and relevant park), and Volunteer Programs (engaging volunteers in stewarding the park and welcoming visitors). 


Background Investigation

The Presidio Trust has identified this position as subject to a standard employment background investigation, which shall consist of a review of applicable county, state and Federal criminal and civil records. An individual's granting of a background investigation and resulting report is voluntary, however, employment is contingent upon the successful completion of the investigation. The Trust may refuse to hire an individual, rescind an offer of employment, or review and terminate the employment of a current employee who does not successfully complete a background investigation.

Financial Disclosure

The position may require the completion of the U.S. Office of Government Ethics (OGE) Form 278, Public Financial Disclosure Report, both as a New Entrant into the position and annually thereafter.  The purpose of the financial disclosure system is to assist employees and their agencies in avoiding conflicts between their official duties and private financial interests and affiliations.